CII Report Highlights the Need for Quality Transformation in Indian Manufacturing

CII Report Highlights the Need for Quality Transformation in Indian Manufacturing

The Confederation of Indian Industry (CII) has released a report titled ‘Raising the Standard: Quality Transformation in Indian Manufacturing’, emphasizing the importance of continuous improvement and proactive quality assurance practices to ensure compliance and enhance global competitiveness.

Key Highlights of the Report

• Improvement in Quality Consciousness: A majority of companies (77%) have noted a significant increase in quality awareness over the past decade.
• Key Drivers of Quality Shift: The shift towards higher quality standards is driven by regulatory compliance, the pursuit of strong brand reputation and customer trust, competitive pressures, and advancements in technology.
• Gaps in National Quality Standards: The absence of specific national standards in sectors like Technology and Capital Goods indicates an incomplete or uneven regulatory framework.

Strategic Recommendations for Enhancing Quality in Indian Manufacturing

• Policy Agenda

  • Quality-Centric Skilling and Certification Programs: Develop programs to equip workers with specialized skills in precision control, quality management systems, and compliance with international standards.
  • ‘Quality as a Service’ (QaaS) Partnerships: Create public-private partnership initiatives to offer shared quality infrastructure and expertise through the "Quality as a Service" model.

• Industry Agenda

• Continuous Quality Improvement Training for Leadership and Management: Provide training for senior and middle management in continuous quality improvement (CQI) practices and advanced quality metrics.
• Digital Supplier Quality Management Systems: Implement systems to offer real-time data and insights into supplier performance, enabling proactive quality monitoring and prompt resolution of quality issues.

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